East Grinstead Bathrooms & Kitchens Limited customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Post
Unit P, Charlwoods Business Centre, EAST GRINSTEAD, West Sussex, RH19 2HH, GB
Telephone
01342 319111
info@egbandk.com
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
- Names and contact details
- Addresses
We collect or use the following information to Book appointments:
- Names and contact details
- Marketing preferences
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
- Consent
Our lawful bases for collecting or using personal information for To book appointments are:
- Consent
Where we get personal information from
- People directly
How long we keep information
Your information will be stored indefinitely, unless asked to remove it. We can erase all records upon request.
Who we share information with
Data processors
WordPress
This data processor does the following activities for us: Host the website and forms that are used to collect the customer data and store it on a database for our records only.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal data.
Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organization, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
17 June 2024